| | 1 | = PyKota Support = |
| | 2 | |
| | 3 | PyKota is available in two different forms : |
| | 4 | |
| | 5 | * The [http://www.pykota.com/purchase packaged form] -- Tarballs, Debian and RPM packages are available for a minimal fee of ''25.00 EURO'', with no limitation in time. |
| | 6 | * The [/browser unpackaged form] -- Available with the help of subversion. |
| | 7 | |
| | 8 | You can obtain support in several ways : |
| | 9 | |
| | 10 | * Through [http://www.pykota.com/mailinglists Mailing lists] -- Free but questions will be answered by the PyKota community as time permits. |
| | 11 | * Through [http://www.pykota.com/technical-support Support Agreements] -- Not Free, but we guarantee an answer before the end of the next business day. |
| | 12 | * Through [http://en.wikipedia.org/wiki/Internet_Relay_Chat IRC] -- Connect to the ''#pykota'' channel on the ''irc.freenode.net'' network. PyKota developers tend to be there from time to time, and can help you if you're stuck with some problem. |
| | 13 | * Through this website's [/report Trouble Ticketing System] -- Please '''search existing tickets before submitting a new one'''. Chances are your problem has already been fixed. |
