[695] | 1 | # $Id$ |
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| 2 | |
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[952] | 3 | PyKota - Print Quota for CUPS and LPRng |
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[695] | 4 | |
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[1257] | 5 | (c) 2003-2004 Jerome Alet <alet@librelogiciel.com> |
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[873] | 6 | This program is free software; you can redistribute it and/or modify |
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| 7 | it under the terms of the GNU General Public License as published by |
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| 8 | the Free Software Foundation; either version 2 of the License, or |
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| 9 | (at your option) any later version. |
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[695] | 10 | |
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[873] | 11 | This program is distributed in the hope that it will be useful, |
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| 12 | but WITHOUT ANY WARRANTY; without even the implied warranty of |
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| 13 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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| 14 | GNU General Public License for more details. |
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[695] | 15 | |
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[873] | 16 | You should have received a copy of the GNU General Public License |
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| 17 | along with this program; if not, write to the Free Software |
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| 18 | Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307, USA. |
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| 19 | |
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[761] | 20 | ==================================================================== |
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[695] | 21 | |
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[1052] | 22 | READ SPECIAL LICENSING AND REDISTRIBUTION TERMS IN THE FILE 'LICENSE' |
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[761] | 23 | |
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| 24 | ==================================================================== |
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| 25 | |
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[1154] | 26 | PyKota features : |
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| 27 | ----------------- |
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[695] | 28 | |
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[1154] | 29 | Operating systems : |
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| 30 | |
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| 31 | - Any Unix-like system as print server. |
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| 32 | |
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| 33 | - Any operating system as client. |
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| 34 | |
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| 35 | Printing systems : |
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| 36 | |
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[1283] | 37 | - Supports both CUPS and LPRng as the printing system. |
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[1561] | 38 | |
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[1154] | 39 | Databases : |
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| 40 | |
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| 41 | - Supports PostgreSQL as the Quota Storage backend. |
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[1283] | 42 | Complete database creation script in SQL is included. |
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[1043] | 43 | |
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[1823] | 44 | - Supports any LDAP server as the Quota Storage backend. |
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[1475] | 45 | Complete LDAP schema and sample empty tree are included. |
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[1160] | 46 | Plugging PyKota into your existing LDAP infrastructure |
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| 47 | is really easy thanks to PyKota's great configurability. |
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| 48 | |
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[1154] | 49 | Printers : |
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| 50 | |
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[1475] | 51 | - Hardware or Software accounting methods are completely |
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| 52 | configurable. |
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| 53 | |
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[1154] | 54 | - Supports any printer which can report its internal |
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[1475] | 55 | page counter. Can ask printers for their internal |
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[1561] | 56 | page counter via SNMP, Netatalk, PJL, PS, or any |
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| 57 | other way. |
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[1475] | 58 | This is completely configurable. |
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[1154] | 59 | |
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[1701] | 60 | - Supports DSC compliant and binary PostScript, PDF, PCL5 (up to), |
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[1689] | 61 | PCLXL (aka PCL6) and ESC/P2 printers natively for software |
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[1575] | 62 | accounting methods. More formats to come. |
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[1154] | 63 | |
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| 64 | Quota systems : |
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| 65 | |
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[1260] | 66 | - Supports printers and printers groups quotas. |
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[739] | 67 | |
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[1260] | 68 | - Supports users and users groups quotas. |
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| 69 | |
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[1154] | 70 | - Supports page quotas. |
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| 71 | Page quotas can be set differently on a per printer |
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| 72 | and per user/group basis. |
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[739] | 73 | |
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[1154] | 74 | - Supports account balance quotas in any currency. |
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| 75 | Account balance quotas can be set on a per user |
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| 76 | basis. The account balance is shared amongst |
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[1561] | 77 | all printers. The history of payments (positive |
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| 78 | or negative credits to an user account) is kept. |
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[980] | 79 | |
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[1610] | 80 | - Page quotas and account balance can be set/reset |
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[1154] | 81 | independantly. |
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| 82 | |
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[1603] | 83 | - Page quotas and account balances can be set on |
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| 84 | a per user or per group basis. |
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[1154] | 85 | |
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| 86 | - Price per page and per job can be set differently |
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| 87 | on any printer. |
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[794] | 88 | |
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[1154] | 89 | - Low level of page quota or account balance are |
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| 90 | configurable. |
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[739] | 91 | |
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[1154] | 92 | - Both soft and hard limit with configurable grace delay |
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| 93 | can be set for page quota. |
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[900] | 94 | |
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[1154] | 95 | - Possibility to disable quota enforcement for any user |
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| 96 | or group, while still keeping page accounting. |
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| 97 | |
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| 98 | Administration : |
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| 99 | |
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| 100 | - Powerful administration tools can be used to |
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| 101 | automate setting or resetting of quotas or |
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| 102 | account balances at specific intervals. |
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[925] | 103 | |
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[1154] | 104 | - Administration tools can modify several users, |
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| 105 | groups, or printers at once. |
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[925] | 106 | |
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[1154] | 107 | - Account balances can be set, incremented, or |
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[1580] | 108 | decremented. History of payments is kept. |
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[1153] | 109 | |
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[1273] | 110 | - Both printers and users can be automatically added on |
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| 111 | first print in a completely configurable way. |
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[1154] | 112 | |
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| 113 | - Quota report generator available either from the |
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| 114 | command line or in any web browser. |
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| 115 | The web-based quota report generator can be |
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| 116 | user/password protected. |
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| 117 | |
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| 118 | - Print quote generator can tell users how much |
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| 119 | a print job will cost them in advance. |
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| 120 | |
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| 121 | - Policy with regard to unregistered users can |
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| 122 | be configured for each printer to either deny |
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| 123 | printing, allow printing, or delegate the |
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| 124 | decision to any external tool. |
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| 125 | |
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| 126 | - Warning and error messages can be automatically |
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| 127 | sent via email to the administrator, the user, |
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| 128 | both, or none. |
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| 129 | |
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| 130 | - Warning and error messages' content is completely |
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| 131 | configurable. |
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| 132 | |
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| 133 | - Configuration can be changed without needing to |
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| 134 | restart the printing system. |
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[739] | 135 | |
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[1154] | 136 | - Complete print job history is kept. This can be |
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| 137 | disabled if needed. |
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| 138 | |
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| 139 | - Automated low quota or balance remainder can be |
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| 140 | scheduled regularly or launched manually. |
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| 141 | |
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[1744] | 142 | - Powerful data dumper to export datas to other |
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[1804] | 143 | software (spreadsheets for example). Actually |
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| 144 | supported formats are : |
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[1744] | 145 | |
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[1804] | 146 | - Comma separated values ; |
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| 147 | |
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| 148 | - Semicolon separated values ; |
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| 149 | |
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| 150 | - Tab separated values ; |
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| 151 | |
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| 152 | - XML. |
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| 153 | |
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[1155] | 154 | User Interface : |
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| 155 | |
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[1154] | 156 | - All the command line tools accept the -h | --help |
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| 157 | command line option which prints all the available |
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| 158 | options and show usage examples. |
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[1155] | 159 | |
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| 160 | - Completely internationalized. Actually supports the |
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[1648] | 161 | English, French, Spanish, Portuguese, Brasilian, Swedish, |
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[1891] | 162 | Thai, Greek, German, Italian and Norwegian (Bokm� languages. |
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| 163 | More to come. |
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[1154] | 164 | |
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| 165 | ==================================================================== |
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| 166 | |
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[739] | 167 | Planned features are described in the TODO file. |
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| 168 | |
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[1507] | 169 | Actually two (or an infinity of) page accounting methods are |
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[980] | 170 | implemented : |
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[695] | 171 | |
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[1475] | 172 | - The 'hardware' method consists in querying the printer (via SNMP |
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[1181] | 173 | or Netatalk or any other method of your choice) for its total pages |
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[1186] | 174 | counter. |
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[980] | 175 | |
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[1600] | 176 | This is done both at the beginning and at the end of a |
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[1186] | 177 | print job. The counters difference is then immediately used to |
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| 178 | decrease the user's account balance or increase his quota usage. |
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| 179 | |
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[1475] | 180 | - The 'software' method consists in delegating the computation of the |
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[980] | 181 | job's size in number of pages to any external command of your choice. |
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| 182 | The command can read the job's data from its standard input and MUST |
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[1186] | 183 | output the job's size on its standard output. Changes to the user |
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[1600] | 184 | account are reported immediately. |
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[980] | 185 | |
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[1600] | 186 | PyKota is known to work fine with most laser printers, either with |
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| 187 | software accounting, or with hardware accounting if the printer |
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| 188 | supports this. |
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[724] | 189 | |
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[695] | 190 | ============================================================ |
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| 191 | |
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| 192 | INSTALLATION: |
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| 193 | ============= |
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| 194 | |
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[1186] | 195 | NB : |
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| 196 | ==== |
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[887] | 197 | |
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[1397] | 198 | You may learn more about PyKota, if it fits your own organization, |
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| 199 | its internal working, and some potential performance drawbacks and |
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| 200 | how to avoid them, in a WiKi administered by Ryan Suarez at : |
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| 201 | |
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| 202 | http://webcrossing.macosxlabs.org/webx?14@30.QAu3a5k0c4z.7@.26bf4661 |
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[1034] | 203 | |
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[1651] | 204 | You may also find the following document interesting : |
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| 205 | |
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| 206 | http://es.tldp.org/Tutoriales/doc-openldap-samba-cups-python/ |
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| 207 | |
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| 208 | This document, written in Spanish by Sergio Gonzalez Gonzalez, |
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| 209 | describes the integration of PyKota into an OpenLDAP + Samba |
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| 210 | + CUPS installation. Even for people who can't read spanish |
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| 211 | this document is really interesting, and contains lots of |
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| 212 | screenshots. |
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| 213 | |
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[714] | 214 | Prerequisite : |
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| 215 | -------------- |
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| 216 | |
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| 217 | You need to have the following tools installed on the CUPS Server : |
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| 218 | |
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[1886] | 219 | - CUPS (http://www.cups.org) or LPRng (http://www.lprng.com) |
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| 220 | - Python v2.1 or above (http://www.python.org) |
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| 221 | - eGenix' mxDateTime Python extension (http://www.egenix.com) |
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[1771] | 222 | - The JAXML Python module to be able to dump datas in the XML format. |
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[1886] | 223 | (http://www.librelogiciel.com/software/) |
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[1771] | 224 | - The Python-SNMP module to query printers for their page counter. |
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[1886] | 225 | (http://pysnmp.sourceforge.net) |
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[1771] | 226 | - The Python-OSD module to use the graphical print quota reminder. |
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| 227 | - SNMP tools (specifically the snmpget command) if you prefer to |
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| 228 | use your own script to request query printers. |
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[919] | 229 | - Netatalk (specifically the pap command) if you plan to |
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| 230 | request your printer's lifetime page counter via AppleTalk. |
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[1886] | 231 | (http://netatalk.sourceforge.net) |
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[1043] | 232 | - PostgreSQL's PygreSQL Python extension and the PostgreSQL client |
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| 233 | libraries if you plan to use PostgreSQL as the Quota Storage |
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| 234 | backend. |
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[1886] | 235 | (http://www.postgresql.org and http://www.pygreql.org) |
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[1043] | 236 | or |
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| 237 | - python-ldap Python module and the OpenLDAP client libraries |
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[1823] | 238 | if you plan to use an LDAP server as the Quota Storage backend. |
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[1886] | 239 | (http://www.openldap.org and http://python-ldap.sourceforge.net) |
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[714] | 240 | |
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[1771] | 241 | On Intel i386 architecture, and for performance reasons, it is |
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| 242 | strongly suggested that you install the Python accelerator Psyco, |
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| 243 | available at : |
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[1570] | 244 | |
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| 245 | http://psyco.sourceforge.net |
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| 246 | |
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[1571] | 247 | Under Debian : |
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| 248 | |
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| 249 | $ apt-get install python-psyco |
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| 250 | |
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| 251 | Other architectures may be supported as well in the future, check |
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[1600] | 252 | this on Psyco's website. |
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[1571] | 253 | |
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[1578] | 254 | Installing Psyco is not mandatory, but it will speedup PCL5 parsing |
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[1570] | 255 | by almost 3 times. PostScript and PDF parsing can also benefit, |
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| 256 | but in an almost unnoticeable manner since this part of the code |
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[1575] | 257 | is already optimal. For PCL5 this is a completely different matter, |
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[1570] | 258 | and if you install Psyco you will never regret it ! |
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[1600] | 259 | Same remark applies for PCL6 (aka PCLXL) : the parser is completely |
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| 260 | different, but the performance gain with Psyco is impressive. |
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[1570] | 261 | |
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[1186] | 262 | You may also benefit from having the following tools installed to |
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| 263 | deal with some printers : |
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| 264 | |
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| 265 | - npadmin |
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| 266 | - netcat |
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| 267 | - ghostscript |
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| 268 | |
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[714] | 269 | You need to have the following tools installed on the Quota Storage |
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| 270 | Server : |
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| 271 | |
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[1886] | 272 | - PostgreSQL (http://www.postgresql.org) |
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[714] | 273 | |
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[1043] | 274 | or |
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| 275 | |
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[1886] | 276 | - OpenLDAP, or any other LDAP server (http://www.openldap.org) |
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[1043] | 277 | |
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[1086] | 278 | NB : |
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| 279 | |
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| 280 | PygreSQL must be linked with the PostgreSQL client libraries on |
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| 281 | the Print Server. The PostgreSQL client libraries' version must |
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| 282 | match the PostgreSQL version used on the Quota Storage Server. |
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[714] | 283 | |
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[1043] | 284 | or |
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| 285 | |
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[1086] | 286 | python-ldap must be linked with the OpenLDAP client libraries on the |
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[1823] | 287 | Print Server. The OpenLDAP client libraries' version should match the |
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| 288 | OpenLDAP version used on the Quota Storage Server, if applicable. |
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[1043] | 289 | |
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[714] | 290 | This list of prerequisite software may change in the future, when |
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| 291 | PyKota will support more functionnalities you will be given |
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| 292 | alternatives. |
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| 293 | |
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[952] | 294 | Of course the Print Server and the Quota Storage Server can be the |
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[851] | 295 | very same machine if you've got a tiny network, or you can have |
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[952] | 296 | multiple Print Servers all storing their quotas on the same Quota |
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[851] | 297 | Storage Server if you've got a bigger network. |
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| 298 | |
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[1886] | 299 | Hint : |
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| 300 | ------ |
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| 301 | |
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| 302 | - The Debian GNU/Linux distribution is to our knowledge the |
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| 303 | easiest distribution to install PyKota on, because all |
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| 304 | of PyKota dependencies are already included, excepted |
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| 305 | for the PySNMP (http://pysnmp.sourceforge.net) module |
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| 306 | which for now has to be downloaded separately. |
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| 307 | |
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[714] | 308 | Then : |
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| 309 | ------ |
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| 310 | |
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[724] | 311 | Download the latest PyKota version from the CVS tree on : |
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[695] | 312 | |
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[725] | 313 | http://savannah.nongnu.org/projects/pykota |
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[695] | 314 | |
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[1906] | 315 | You can now check if the dependencies are correct by typing : |
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[695] | 316 | |
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[1906] | 317 | python checkdeps.py |
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| 318 | |
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| 319 | To install the software, just type : |
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| 320 | |
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[725] | 321 | python setup.py install |
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[695] | 322 | |
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| 323 | You may need to be logged in with sufficient privileges (e.g. root) |
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| 324 | |
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| 325 | Go to the initscripts subdirectory of PyKota's sources, and choose |
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[1600] | 326 | the appropriate storage backend for your configuration. Read carefully |
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[695] | 327 | the associated README file and execute the initialization script |
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[878] | 328 | to create an empty PyKota Storage. Upgrade scripts may be |
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| 329 | provided as well. |
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[695] | 330 | |
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[1186] | 331 | Copy the conf/pykota.conf.sample and conf/pykotadmin.conf.sample |
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[1107] | 332 | sample configuration files to /etc/pykota/pykota.conf and |
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[1905] | 333 | /etc/pykota/pykotadmin.conf |
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| 334 | The installation script usually copies these files into /usr/share/pykota |
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[1198] | 335 | |
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[1905] | 336 | You need to adapt these files to your own needs. Especially you may |
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| 337 | have to create sections named after your own printers, and change |
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| 338 | the administrator's email address which by default is |
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| 339 | root@localhost. Read and try to understand these two very well |
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| 340 | commented files, so that you'll encounter less problems later. |
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| 341 | |
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[1198] | 342 | Also be sure to double check that commands that query printers |
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[1186] | 343 | for their internal page counter work from the command line |
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| 344 | before using them in PyKota's configuration. |
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[695] | 345 | |
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[1186] | 346 | The rest of the installation depends on your printing system : |
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| 347 | |
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[1185] | 348 | - CUPS Printing System : |
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[952] | 349 | |
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[1185] | 350 | Once and for all : |
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[952] | 351 | |
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[1185] | 352 | Create a symbolic link to the cupspykota backend |
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| 353 | in CUPS's backend directory : |
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| 354 | |
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| 355 | $ cd /usr/lib/cups/backend |
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[1345] | 356 | $ ln -s /usr/share/pykota/cupspykota cupspykota |
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[1185] | 357 | |
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| 358 | Restart CUPS so that the new backend can be detected. |
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| 359 | |
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| 360 | $ /etc/init.d/cupsys restart |
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| 361 | |
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[1600] | 362 | or : |
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| 363 | |
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| 364 | $ /etc/rc.d/init.d/cupsysrestart |
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| 365 | |
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| 366 | or any similar command depending on your operating system. |
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| 367 | |
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[1185] | 368 | For new printers : |
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[952] | 369 | |
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[1185] | 370 | Go to CUPS management interface (http://localhost:631) |
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| 371 | and choose the appropriate PyKota managed device depending |
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| 372 | on the type of printer you use. For example, if your |
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| 373 | printer is waiting on : |
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| 374 | |
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[1354] | 375 | socket://myprinter.example.com:9100 |
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[1185] | 376 | |
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| 377 | Then choose : |
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| 378 | |
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[1354] | 379 | cupspykota:socket://myprinter.example.com:9100 |
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[1185] | 380 | |
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| 381 | Configure your printer as usual. |
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| 382 | |
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[1186] | 383 | Now double check /etc/pykota/pykota.conf |
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[1600] | 384 | |
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| 385 | You should manually create a section named after the |
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[1402] | 386 | printer you've just added, unless you have set |
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| 387 | all options globally. |
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[1600] | 388 | |
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[1408] | 389 | The new pkhint command can help you with correct settings |
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| 390 | for your printers, but don't rely on it because it is still |
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[1600] | 391 | experimental work. To use pkhint, you have to feed it with |
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| 392 | CUPS' printers.conf file this way : |
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[1186] | 393 | |
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[1600] | 394 | $ pkhint </etc/cups/printers.conf |
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| 395 | |
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| 396 | pkhint will try to tell you what is the best accounting |
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| 397 | method for each printer and will print some lines you'll |
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| 398 | just have to copy&paste in the appropriate sections in |
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| 399 | /etc/pykota/pykota.conf |
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| 400 | |
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[1185] | 401 | That's all. |
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[952] | 402 | |
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[1185] | 403 | For existing printers : |
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| 404 | |
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[1186] | 405 | If you had already installed a version of PyKota earlier |
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| 406 | than 1.16alpha7, then remove the *cupsFilter lines in your |
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| 407 | PPD files for each printer already managed printers. Each |
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| 408 | line to remove is of the form : |
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[1185] | 409 | |
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[1345] | 410 | *cupsFilter: "application/vnd.cups-postscript 0 /usr/share/pykota/pykota" |
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[1185] | 411 | |
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[1345] | 412 | This means that each time the pstops filter will be executed, it will |
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| 413 | pass the job's data through the pykota filter which is present in |
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| 414 | /usr/share/pykota |
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| 415 | |
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[1185] | 416 | Don't touch anything else, especially any other *cupsFilter line. |
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[1186] | 417 | Then save each of these files. |
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[1185] | 418 | |
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| 419 | Then, the easiest is to directly modify the DeviceURI lines |
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| 420 | in /etc/cups/printers.conf, you just have to put |
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| 421 | 'cupspykota:' in front of what is already on these lines. |
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| 422 | For example, replace : |
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| 423 | |
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[1354] | 424 | DeviceURI socket://myprinter.example.com:9100 |
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[1185] | 425 | |
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| 426 | with : |
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| 427 | |
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[1354] | 428 | DeviceURI cupspykota:socket://myprinter.example.com:9100 |
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[1345] | 429 | |
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| 430 | or : |
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[1185] | 431 | |
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[1354] | 432 | DeviceURI cupspykota://socket://myprinter.example.com:9100 |
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[1345] | 433 | |
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[1185] | 434 | Save the file and restart CUPS. |
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[1600] | 435 | |
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| 436 | Here too, you may find it interesting to use the pkhint command as |
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| 437 | described above to help with manual configuration of the file |
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| 438 | /etc/pykota/pykota.conf |
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[695] | 439 | |
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[1185] | 440 | - LPRng Printing System : |
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[952] | 441 | |
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[1600] | 442 | For each printer on which you want to use PyKota : |
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| 443 | |
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| 444 | Modify the printer's entry in /etc/printcap : you have to add |
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| 445 | the three following lines : |
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| 446 | |
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[1612] | 447 | :achk=true:\ |
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[1600] | 448 | :as=/usr/share/pykota/lprngpykota:\ |
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| 449 | :ae=/usr/share/pykota/lprngpykota:\ |
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| 450 | |
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| 451 | This will tell LPRng to activate accounting, and use the lprngpykota |
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| 452 | accounting filter both at the start and at the end of printing. |
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| 453 | |
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| 454 | When all modifications are done, just save the /etc/printcap file and |
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| 455 | restart LPRng : |
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| 456 | |
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| 457 | $ /etc/init.d/lprng restart |
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| 458 | |
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| 459 | or : |
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[1500] | 460 | |
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[1600] | 461 | $ /etc/rc.d/init.d/lprng restart |
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| 462 | |
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| 463 | or any similar command depending on your operating system. |
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| 464 | |
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| 465 | NB : the pkhint command can't be used with LPRng for now, so you |
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| 466 | have to modify /etc/pykota/pykota.conf carefully. The comments |
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| 467 | in this file will help you. |
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| 468 | |
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[1186] | 469 | Now you can begin to populate the PyKota's database with printers, |
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| 470 | users and groups : |
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[952] | 471 | |
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[716] | 472 | Add printers and users to the quota system and set their quota values : |
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[695] | 473 | |
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[1345] | 474 | Starting from version 1.18alpha2, the preferred command to manage |
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| 475 | printers is named pkprinters |
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| 476 | |
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| 477 | $ pkprinters --help |
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| 478 | |
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| 479 | will tell you how to create, manage or delete printers and |
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| 480 | printers groups. |
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[1402] | 481 | |
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| 482 | $ pkprinters --add --charge 0.05 hp2100 |
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| 483 | |
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| 484 | would add the printer named hp2100 with a price per page |
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| 485 | of 0.05 unit. |
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[1345] | 486 | |
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[1402] | 487 | Now set quotas for users on this printer : |
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| 488 | |
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[1086] | 489 | $ edpykota --add -P hp2100 -S 40 -H 50 user1 ... userN |
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[724] | 490 | |
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[725] | 491 | launching edpykota without any argument or with the --help |
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| 492 | command line option will show you all the possibilities. |
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[1086] | 493 | |
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| 494 | by default, each user is limited by "quota", this means that on |
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| 495 | each printer he can have a different soft and hard limit. |
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| 496 | You may want to limit the user by his account balance value, |
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[1107] | 497 | in which case, the print quota is shared between all printers |
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[1086] | 498 | instead of being different. To do this, use the following : |
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| 499 | |
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| 500 | $ edpykota --add -P hp2100 --limitby balance --balance 10 user1 ... userN |
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| 501 | |
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| 502 | This will put 10 $ (or Euros, PyKota doesn't care) on each user's account |
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| 503 | balance, and tell PyKota to limit them by their account balance value. |
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| 504 | Whenever they print on any printer, their account balance value is |
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| 505 | decreased by an amount which depends on the particular price per page |
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| 506 | and per job that you may have defined on the printer with edpykota's |
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| 507 | --charge command line option. |
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[1107] | 508 | Soft and Hard limits are not used if "--limitby balance" is used, |
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| 509 | but you can define a "poorman"'s threshold in /etc/pykota/pykota.conf |
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| 510 | to obtain a similar result (warning message when quota is low). |
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[695] | 511 | |
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[990] | 512 | Restart CUPS or LPRng, for example under Debian GNU/Linux systems : |
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[695] | 513 | |
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[725] | 514 | $ /etc/init.d/cupsys restart |
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[990] | 515 | |
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| 516 | or : |
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| 517 | |
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| 518 | $ /etc/init.d/lprng restart |
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[695] | 519 | |
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| 520 | Your users now should be able to print but not exceed their |
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| 521 | printing quota. |
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| 522 | |
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[1149] | 523 | To see printer quota usage, you can use : |
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[794] | 524 | |
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| 525 | $ repykota --printer lp |
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| 526 | |
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| 527 | or : |
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| 528 | |
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| 529 | $ repykota |
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| 530 | |
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| 531 | which will print quota usage for all users on all printers, |
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[1107] | 532 | along with totals, if you are the root user. If you are |
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| 533 | a regular user, only your own quota report will be produced. |
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[794] | 534 | |
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[1107] | 535 | Quota reports are also available remotely by using the CGI script |
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[1345] | 536 | printquota.cgi provided in the cgi-bin/ subdirectory. You can |
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| 537 | also use the CSS stylesheet present in the stylesheets/ subdirectory |
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[1402] | 538 | and put it at your web server's DocumentRoot, to benefit from a nicer |
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| 539 | look, especially quota violations will appear in different colors. |
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[990] | 540 | |
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[980] | 541 | For different security concerns, please give a look at the SECURITY |
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| 542 | file which is part of this software. |
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[741] | 543 | |
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[695] | 544 | ============================================================ |
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| 545 | |
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[958] | 546 | Mailing list : |
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| 547 | -------------- |
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| 548 | |
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| 549 | A mailing list is dedicated to Pykota, you can subscribe to it |
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| 550 | or consult its archives at : |
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| 551 | |
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| 552 | http://cgi.librelogiciel.com/mailman/listinfo/pykota |
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| 553 | |
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[1600] | 554 | The mailing list is the preferred way to obtain support, because |
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| 555 | all members can help and can also benefit from the solutions |
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| 556 | proposed by other members. |
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| 557 | |
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| 558 | Posts by non-members are usually rejected. |
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| 559 | |
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| 560 | The mailing list language is english and only english. |
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| 561 | |
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[1181] | 562 | IRC : |
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| 563 | ----- |
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| 564 | |
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| 565 | You can also chat with us : |
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| 566 | |
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| 567 | /server irc.freenode.net |
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| 568 | /join #pykota |
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[1600] | 569 | |
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| 570 | Preferred language on this channel is english, but french |
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| 571 | is also accepted. Try to avoid exposing complex problems |
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| 572 | in french because english speaking people on the channel |
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| 573 | wouldn't benefit from the solutions. |
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| 574 | |
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| 575 | PyKota's main author is known as 'tamere' on IRC. |
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[1181] | 576 | |
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[958] | 577 | ============================================================ |
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| 578 | |
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[1107] | 579 | Please e-mail bugs to the mailing list at : pykota@librelogiciel.com |
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| 580 | or to the main author at : alet@librelogiciel.com (Jerome Alet) |
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